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General conditions

 

1.Introduction 

The purpose of this document is to regulate the GENERAL CONDITIONS of on-line Reservation (hereinafter on-line Reservation) of the company HAP-DREAMS (corporate name PLAGESCO, S.L.U.) with registered office in 17001 Girona, Bonastruc de Porta, 29-2º-2ª, and with Tax Identification Code No. B17419839, (hereinafter HAPDREAMS), Tel. 972 203 525  and Fax 972 205 890. The terms "You" and "User" are used herein to refer to any individual and/or entity that for whatever reason accesses www.hap-dreams.com or uses the services.

The use of this service presupposes full and unconditional acceptance and the validity of each and every one of the General Conditions (which shall be deemed to be automatically incorporated in the agreement entered into with HAPDREAMS without their written transcription therein being necessary) included in the latest updated version of these General Conditions.

 

2. BOOKING 

2.1. HAP-DREAMS will carry out the reserve of the apartments after a minimum advance payment of  100% of the TOTAL amount of the stay.

2.2. Cancellation of a Reservation. The bookings cancellation can be only carried out through our telephone 972 207 913 or by e-mail dreams@grn.es In the reserve annulment case, HAP-DREAMS can retain:

a) A percentage of a 50% of the advanced payment (defined in the clause 2.1), when the booking cancellation is carried out with less than thirty but more than 7 days of advance to the date set to occupy the apartment. 

c) A percentage of a 100% of the advanced payment (defined in the clause 2.1), when the booking cancellation is carried out with less than seven days of advance to the date set to occupy the apartment. 

The refund of the remaining value of the advanced payment will be carried out for banking transfer in a most maximum time limit of 5 days.

2.3 Rates per Apartment and Night
Rates are only valid in writing and only for the period indicated. When justifiable reasons exist, HAPDREAMS reserves the right to amend these rates without prior notice.
The rates relative to the reservation are indicated during the reservation process.

 

3.Protection by HAPDREAMS of Users' Personal Data

Users of the on-line Reservation service offered via www.hap-dreams.com are voluntarily providing data of a personal type (hereinafter Personal Data) and expressly and unconditionally agree in full to HAPDREAMS processing them automatically and including them in a file for the purpose of being able to offer and provide services. This file is the responsibility of HAPDREAMS and is registered with the competent authority.

Users making available their personal data have the right at all times to access the file and exercise their rights of rectification, cancellation and opposition in accordance with the terms and conditions laid down in data protection legislation. Similarly, user's consent to the processing and transfer of its personal data will be revocable at all times without retroactive effect, as per the provisions of Sections 6 and 11 of Spain's Law 15/1999, of 13th December 1999, of the Protection of Personal Data.

To this end, it will be sufficient for user to contact HAPDREAMS by sending an e-mail to dreams@grn.es or by writing to its registered office at Rambla Xavier Cugat nº 30 17007 in Girona, Spain. HAPDREAMS guarantees that it has adopted all appropriate security measures in its installations, systems and files. Furthermore, HAPDREAMS guarantees the confidentiality of Personal Data, although it may disclose to the competent authorities Personal Data as well as any other information that is in its possession or is accessible via its systems and is required by the applicable legal regulations in each case. Users of www.hap-dremas.com guarantee and are responsible, in all cases, for the truthfulness, accuracy, validity and authenticity of the Personal Data made available and undertake to keep them duly updated.

HAPDREAMS services are not for use by minors and HAPDREAMS neither requests nor collects information relating to minors.

 

4. Industrial property rights  

HAPDREAMS declares that the industrial property rights (brands, commercial names, etc.) which appear in its web site are its property, being duly protected by the Industrial Property regulations. User undertakes to use the Web Site lawfully, diligently and correctly.

 

5.Right to amend the General Terms and/or Conditions 

HAPDREAMS reserves the right, without prior warning, to unilaterally amend any of the provisions of these General Conditions, in the manner it may deem necessary, informing users of the amendments made via www.hap-dreams.com.

 

6.Guarantee and Liability Disclaimer 

6.1 HAPDREAMS DOES NOT GUARANTEE THE RELIABILITY, AVAILABILITY OR CONTINUITY OF THE SERVICES MADE AVAILABLE TO USER AND, CONSEQUENTLY, DISCLAIMS ALL LIABILITY FOR ANY DAMAGES AND/OR LOSSES OF ANY TYPE THAT MAY BE DUE TO THE LACK OF RELIABILITY, AVAILABILITY OR CONTINUITY OF ITS WEB SITE OR SERVICES. NEVERTHELESS, AND TO THE EXTENT THAT THIS IS POSSIBLE, IT WILL ENDEAVOUR TO MAKE TECHNICAL ASSISTANCE AVAILABLE TO THE AFFECTED PERSON.

6.2 HAPDREAMS DOES NOT UNDERTAKE TO CONTROL AND HAS NOT PREVIOUSLY CONTROLLED THE CONTENTS FOR THE PRESENCE OF VIRUSES OR OTHER ELEMENTS THAT MAY CAUSE ALTERATIONS IN THE SOFTWARE OR HARDWARE OF USER OR PERSONS WHO VISIT THE SITE AND, CONSEQUENTLY, IS NOT RESPONSIBLE FOR ANY DAMAGES AND/OR LOSSES OF ANY TYPE THAT MAY RESULT THEREFROM.

6.3 IF, IN SPITE OF ACTING WITH DUE DILIGENCE AND FORESIGHT, HAPDREAMS IS UNABLE TO PROVIDE THE BOOKED ROOMS FOR REASONS THAT ARE NOT ATTRIBUTABLE TO HAPDREAMS OR SHOULD IT BE IMPOSSIBLE TO RENDER THE SERVICES UNDER THE AGREED TERMS AND CONDITIONS, HAPDREAMS SHALL OFFER USER THE POSSIBILITY OF CHOOSING BETWEEN A REFUND OF THE TOTAL AMOUNT PAID OR THE SUBSTITUTION OF OTHER ROOMS OF A SIMILAR CATEGORY OR QUALITY.

 

7.General Conditions Safeguard 

Should any of the provisions of these General Conditions be declared null and void or unenforceable, the remaining Conditions shall be maintained in the agreed terms. HAPDREAMS undertakes to substitute the provision in question by a provision that most closely complies with the intent initially pursued by the parties.

NO PROVISION IN THIS AGREEMENT SHALL IN ANY WAY AFFECT MANDATORY CONSUMER-RELATED REGULATIONS. IF YOU ARE NOT A CONSUMER, YOU EXPRESSLY WAIVE YOUR RIGHT OF ABANDONMENT.

 

8. Acceptance of Interior State 

User is aware of the fact that the use of these on-line Reservation service presupposes full and unconditional acceptance of each and every one of the provisions of “Interior State” in www.hap-dreams.com, in the version published by HAPDREAMS at the moment user contracts the service. Such Rules of Use complete these General Conditions in all aspects that are not in opposition to them.

 

9.Applicable Law and Competent Jurisdiction 

These General Conditions are governed by Spanish Law. For the settlement of any disputes that may arise in connection with their total or partial validity, execution, compliance or resolution, HAPDREAMS and user, expressly waiving their own or any other venue that may correspond to them, agree to abide by the jurisdiction of the Courts and Tribunals of the city of Girona. This contract constitutes the total and complete agreement between HAPDREAMS and user and substitutes all previous pacts, undertakings, statements and agreements, whether written or oral, that may have existed previously between both parties.